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Where can I find my Enrollment ID?
Login to NASM.org and click My Account and go to “Courses.” Locate your "CPT Exam Enrollment" in the list of Courses and click the Action button; clicking this button will direct you to a new page. Your enrollment ID will be displayed in the navigation pane on the left side of your screen.
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What is my Enrollment ID?
Your Enrollment ID is an unique identification number used to locate your testing record with PSI. Please have your Enrollment ID number ready when contacting PSI to schedule your CPT exam. You can schedule your exam with PSI by calling 1-833-537-1330 or visit PSI.
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Can I transfer my enrollment to a friend?
Online account registrations and examination registrations are non-transferable. Please reference the NASM Terms and Conditions for more details.
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When do I receive my Certificate?
An official certificate will be mailed to you within 4 – 6 weeks after passing your CPT Exam. A web copy of your certificate will be made available within 3 business days of passing your CPT Exam. All web certificates can be printed under the Certificates option within your NASM Student Portal.
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How do I schedule my CPT exam?
Contact PSI at 1-833-537-1330 or go online at PSI to register. Please have your Enrollment ID available, as it is needed to complete the registration process.
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Where can I find Exam study Tips?
You can find the CPT Study guide by clicking here.
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Will I receive my exam score?
NASM does not release exam scores. If you fail the CPT exam, PSI will provide you with a score report providing details of your test results.
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Can anyone see my exam score?
No, NASM does not release exam scores.
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What CPR/AED providers does NASM accept?
NASM recommends the following organizations-American Heart Association, American Red Cross, American Safety and Health Institute, St. John Ambulance, Emergency Care & Safety Institute or Emergency Medical Technician.
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Can I do my CPR/ AED course online?
Currently, all CPR/AED require hands-on assessment. Online courses will not be accepted unless a hands-on component is included.
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What do I need to take with me to the testing facility?
You will be required to present a valid government-issued photo ID along with a current CPR/AED certification. Without these two mandatory items, you will be turned away and may incur additional fees to reschedule your exam.
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What happens if I miss my PSI exam appointment?
If you cancel your exam less than 24-hours of your scheduled date and/or fail to show for your scheduled exam, you must contact NASM Member Services to reactivate your eligibility. Please know that additional fees may apply.
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How do I get an extension for my course?
Access to your online materials is aligned with your enrollment period. Your access will end on the course expiration date. For CPT, the initial enrollment period is 180 days. You may extend your access for a fee. Please contact the Member Services team for additional details.
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I failed my exam, can I purchase a retest? And when can I reschedule?
If you missed your deadline or failed your initial exam attempt, a retest for the exam can be purchased. Requirements and limitations for retesting are described in the Candidate Handbook. Please contact the Member Services team for additional details regarding pricing and limitations.
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Does NASM offer any Special Accommodations for the CPT Exam?
Yes, NASM does offer Special Accommodations for the CPT Exam. NASM complies with the Americans with Disabilities Act of 1990. In order to ensure the opportunity for all qualified persons, NASM will make reasonable accommodations for candidates with disabilities that might affect their NASM-certification exam taking. Please click here for the Special Accommodation Application.
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How many questions are on the CPT exam and how long do I have to complete it?
There are 120 test questions, in which 20 are research questions and do not count toward or against the final score. There is a 2-hour time limit and you must pass with a 70% or better.
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Is there a CPT practice exam?
Yes. Dependent upon which package was purchased, you may have 1 or more practice exams available to you for the duration of your enrollment period. You can locate the practice exam via your NASM Student Portal.