If you pass the exam, you will be able to print a temporary certificate from your Member Page after three to five business days. An official certificate will be mailed to you within four weeks of passing the exam.
If you do not pass the exam, you can call NASM-BOC at (800) 460-6276 three or more business days after your testing date to purchase a retest. Students will have 180 days from the retest purchase date to take the exam. If you have not passed the exam by your 3rd attempt, you will be required to wait one year before you can sit for the exam again. Get study help for the next exam.
If you need to reschedule your exam appointment, you must call PSI/LaserGrade at (800) 733-9267 with more than 24 hours notice or you will be charged a late cancellation fee. If you do not show for an exam appointment, you will be required to pay a no show fee.